Bookings, live job tracking, GST invoicing, payments and your crew — all in one place. With Tilly, the AI assistant that drafts the emails, sorts the schedule and chases the invoices. Built for the way Australian cleaners actually work.
Visit meettilly.com →The gap
Operators here get one of two things, never both — and almost all of it is cold and complicated. The tools that understand the job are built for America. The tools built for Australia are payroll engines.
Speaks cleaning — built for America
ZenMaid, Jobber and Housecall Pro understand recurring cleans and crews — but there’s no GST, weak AUD, no Cleaning Services Award, and US-only accounting.
Speaks Australian — built for payroll
Deputy, Tanda and FreshOps handle the award and tax — but they’re rostering and payroll engines, not bookings, not CRM, not the day-to-day of running cleans.
What Tilly does
Owners and cleaners both open Tilly to the same thing: what’s happening today. The core stays simple — the deeper tools only appear when you actually need them.
One-off and recurring cleans, an easy calendar, and a clear view of who’s where today — without the spreadsheet gymnastics.
“On my way” goes out with a live tracking link the customer can watch — and you see the whole crew on the map in real time.
Card payments through Stripe AU, card-on-file for recurring clients, GST done right, and automatic reminders — so getting paid stops being a chase.
A cleaner app with today’s run, room notes, geofenced clock-in, photos and checklists. Works offline and syncs the moment signal returns.
An embeddable widget takes customers from quote to booked with a card on file — plus a portal where they see visits, history, invoices and rebook themselves.
See what a job costs under the Cleaning Services Award before you quote — clear costing, with Xero and MYOB kept in sync. No double entry.
The difference
Not a chatbot bolted on the side. Tilly drafts, suggests and pre-fills across the whole product — and always waits for your yes. Assistive, never autonomous.
Run the business in plain English. “Who’s free Thursday arvo?” “Invoice last week’s jobs.” Done.
Tilly opens your day with what matters — today’s run, the gaps, and who to chase.
A customer sends photos; Tilly drafts the price and the time. You tweak it and send.
Tilly can answer the phone — booking and rescheduling by voice, so you never miss a job mid-mop.
Spots clients about to drift and drafts the win-back before they’re gone.
Auto-requests reviews after a good clean, routes the rough ones privately, and runs referrals and gift cards.
Why it’s different
GST, AUD, the Cleaning Services Award, Xero and MYOB — native, not bolted on after the fact for an overseas product.
Recurring cleans, crews, room notes, inspections — the real shape of the work, not a generic field-service shell.
One clear action per screen, where ServiceM8, Jobber and EACO are cold and dense. Software a non-techy operator actually enjoys.
Who it’s for
Same product, different depth. A solo operator sees the minimum; the heavier tools unlock only as the business grows — never front-loaded, never in the way.
Bookings, invoicing and payments from day one. Bring your clients across from ZenMaid, Jobber or Housecall Pro in minutes.
Add cleaners and the crew app, live tracking, geofenced clock-in and costing surface — right when you need them.
Recurring contracts, inspections and QA scoring — climbing into commercial cleaning on the very same platform.
The opportunity
Independent and sole-operator cleaning is one of the largest, most underserved small-business segments in Australia — and the software market is split clean down the middle. No one owns the AU-native, residential-first, AI-led lane. That’s where Tilly starts.
Depth in cleaning is the moat. Every capability earns its place by serving a real cleaning workflow — so Tilly goes deeper in its category than any horizontal field-service tool can afford to.
Approachable, credible, and built for the way Australian cleaners actually work.
Visit meettilly.com →